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KMID : 1024820130010010031
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Journal of Korean Academy of Dental Administration
2013 Volume.1 No. 1 p.31 ~ p.42
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Satisfaction Level with Client-Centered College Oral Health Care Programs in the Metropolitan Area
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Ahn Yong-Soon
Kim Mi-Na
Noh Hie-Jin
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Abstract
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Objective: The purpose of this study was to examine the satisfaction level of college students with client-centered incremental oral health care programs offered by a department of dental hygiene. It"s specifically meant to investigate the relationship of the general characteristics and oral health status of college students to their satisfaction level with the programs.
Method: The subjects in this study were 96 undergraduate students who participated in standardized incremental oral health care programs at a college located in Gyeonggi Province in the first and second terms of 2011. The relationship of their general characteristics and oral health state with their satisfaction at the standardized incremental oral health care programs was analyzed. As for statistical analysis, the statistical package SAS 9.2 was employed.
Results: As a result of analyzing the satisfaction of the participants with the client-centered oral health care programs by general characteristics and oral health status, there were no statistically significant differences according to the two variables. The female students were rated relatively higher than the male students in oral health knowledge(4.57±0.53) and changes of oral health behavior(4.60±0.53). Concerning the relationship between their oral health status and satisfaction level, the college students whose DMFT was below 3 were more satisfied than those whose DMFT was above 4 in terms of an increase in oral health knowledge(4.57±0.07), changes in oral health behavior(4.57±0.07), proficiency of program operation(4.57±0.08) and revisit intention (4.27±0.86). The students whose PHP index was relatively higher(1.8-5.1) were more satisfied than those whose PHP index was lower(0-1.79) in terms of an increase in oral health knowledge, changes in oral health behavior(4.56±0.08) and proficiency of program operation(4.56±0.10), but the differences between the two were not statistically significant. Concerning plaque rate, the students whose plague rate stood at 31 to 100 percent expressed higher satisfaction with every item except revisit intention, but the differences between them and the others were not statistically significant.
Conclusion: The findings of the study indicated that the students were satisfied with the client-centered incremental oral health care programs regardless of their general characteristics and oral health status.
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KEYWORD
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satisfaction level with incremental oral health care program, client-centered oral health care program, oral health self-care skills
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